In a recent opinion piece by Salma Khalik entitled “Doctor, heal thyself” (Straits Times 17 Jan 2013), the writer highlighted the need for the Singapore Medical Council’s (SMC’s) disciplinary process to be reviewed. There were suggestions that an independent body made up of legal experts could be the way forward to ensure a fairer disciplinary process for the doctors. This would ensure that doctors are fairly tried and that members of the public will have their concerns addressed in a more open manner.
Singapore Medical Council (SMC) has since October 2012 said that they would set up a review committee to look into this matter. However, there have been no concrete developments implemented to date. Exactly who make up this review committee is not made known either. Health Minister Gan Kim Yong has also been silent on this issue.
In light of the recent (2012) DC trial which had been termed “legally embarrassing” by the Court of Appeal (the verdict was overturned by the Court of Appeal), SMC must learn from their mistakes. They must not pay lip service to appease the growing unhappiness amongst the local medical fraternity and sweep these festering problems under the rug, hoping that it will “boil over”. While it may appear that justice has been served because a handful of doctors have had their verdicts overturned in recent months, one must not forget the lengthy process a doctor has to go through when hauled up to face the disciplinary committee. Sometimes, it may take years before a case is heard, and many months of preparation for the trial is bound to take its emotional and physical turmoil on the defendants. Some defendants may even feel that their lives, reputation and careers had been irreparably devastated by the disciplinary hearings. Therefore the disciplinary committee (DC) wields much power over whom they preside. Their role hence should not be taken lightly and close scrutiny of their processes is well warranted. Furthermore, were there doctors wrongfully convicted by the DC but did not appeal? If so, then the recent case highlighted by the Court of Appeal may only be the tip of the iceberg in a crumbling system.
To have a disciplinary committee made up of medical professionals conduct a judicial hearing is akin to having a team of legal experts attempt to perform a life-saving operation. By the time, you realize ‘he’ is unqualified, it is too late. Therefore, there is much work that needs to be done if we want to prevent this type of injustice from being served again.
For a start, Singapore Medical Council (SMC) should stop trying to undermine what went wrong in the recent trials overturned by the Court of Appeal. They should be more accepting of criticism and try to work with the medical community to find a better system forward. In this respect, SMC had announced a review committee to look into the DC processes. Having said that, it is pertinent that the review committee is wholly independent of the SMC; that is it should not be made up of SMC members. Neither should this committee be biased towards MOH or SMC but fully capable of conducting an autonomous review.
Already, there are concerns raised over several such “committees” in the SMC as some committee members were seen to have so many overlapping roles that it was impossible not to question their objectivity. Starting with the Aesthetic Practice Oversight Committee (APOC), a group of doctors appointed to draft aesthetic guidelines in 2008. Prof Goh Chee Leok, a senior dermatologist was part of this committee that drafted the aesthetic guidelines which categorized aesthetic treatments into List A and B; List B being the more experimental aesthetic treatments found in countries like Korea, Brazil, UK and Thailand such as mesotherapy and carboxytherapy. Professor Goh Chee Leok was also the very same expert witness engaged by SMC to testify against Dr Low Chai Ling and Dr Georgia Lee in their disciplinary hearings. SMC, relying on his sole testimony then proceeded to find the doctors guilty of practicing certain procedures including mesotherapy. Sounds straight forward? Except it isn’t.
Prof Goh Chee Leok, besides being a dermatologist at NSC and a MOH official, was also associated with a private aesthetic clinic called AMPL (Aesthetic Medical Pte Ltd). AMPL not only offered many aesthetic practices such as mesotherapy but also offered teaching courses on them. This conflict of interest however did not prevent Prof Goh from acting as an expert witness for SMC in Dr Low and Dr Lee’s cases where his sole testimony helped SMC convict the two doctors of offering the very same treatments (mesotherapy)! By donning multiple hats, it is no wonder that questions abound with regards to Prof Goh’s multiple roles — expert witness for SMC, committee member involved in setting aesthetic guidelines, associate of private aesthetic clinic AMPL. This perception of bias was further fuelled since unlike Dr Low and Dr Georgia Lee, none of Prof Goh’s doctors in AMPL were charged for offering the same treatments. Why are there different sets of rules for different doctors? Were the doctors associated with Prof Goh’s AMPL clinic given ‘special treatment’ then? Or rather were Dr Low and Dr Lee singled out?
In every profession, it is usual to tolerate some amount of professional rivalry and healthy competition. But in the above case, can Prof Goh really be acting in good faith as an expert witness? Prof Goh’s AMPL clinic would most certainly consider Dr Low and Dr Georgia Lee as competitors. Because of the selective persecution of the two aesthetic doctors, one would be forgiven for questioning if Prof Goh as expert witness acted in ‘good faith’.
Because the current SMC disciplinary committee calls on doctors to judge their peers, many rely on the premise that doctors will judge their peers in “good faith” and with a “clear conscience”. However, one cannot deny the very real conflict of interests that some of these doctors have or will have as they sit in judgment of their peers. If a doctor is not in the same field as the defendant, then perhaps he may not understand the medical implications of the case, and will be no better than a legal expert with no knowledge of medicine. On the other hand, if a doctor is practicing in the same field as the defendant, how can we eliminate doubts of professional jealousy clouding his or her judgment and that as a prosecutor, he can put aside all professional jealousy and act in good faith?
Because of this intricate web of relationships that surrounds many of the committees and their members, many have begun to question SMC’s latest review committee. Who exactly is this review committee made up of? Will this review committee be made up of SMC members? If so, how can we be sure that a fair review is carried out? SMC needs to be transparent in their actions to allay any public perception of cover-ups or lack of objectivity.
Finally, what are the intentions of this review committee? Are their intentions to improve the disciplinary process or brush this entire issue underground?
I guess only time will tell.


The reason why singapore medical council has not progressed like the British GMC is a general apathy among the doctors, and an unwillingness of the current ‘old guards’ for change. The issue of the DC in the SMC has been brought up even in 2010 when then Health Minister Khaw received feedback from legal accessors that the DC proceedings were flawed (http://www.asiaone.com/Health/News/Story/A1Story20100112-191176.html ). Fast forward to 2012, when one lone doctor Dr lLow Chai Ling dared fight the SMC verdict and won. The truth is that not many singaporeans and not many local doctors dare challenge the system, and even fewer have won. It is time we all stood up and demand a concrete change, not cosmetic changes like what has been done over the past few years (basically little have changed). Nobody wants to be the one to shake the system up, the old guards, some of whom are in the twilight of the careers probably hopes this will blow over soon, just as it did when ripples of unhappiness surfaced 3 years ago. The question people are asking: why me? why should I be the one to change the system? Perhaps that is why we need strong leaders who can make decisions as politicians, not people who are happy to cower and hide at the first sign of dissent. And in this respect, singapore and our SMC have much to learn from their British counterparts.
Posted by Disappointed | January 19, 2013, 2:41 amThe question is: if the DC was made up of legal experts, would an expert witness with obvious conflict of interest and dubious credibility like Goh Chee Leok be allowed to testify? If a panel of legal experts on the DC (as opposed to medical doctors) would be better able to assess the credibility of SMC’s expert witnesses, then SMC must move towards allowing legal experts to sit in the DC board. Surely, Dr Goh must be SMC’s expert witness for many other cases, how do we know that the conviction of other similar cases are sound?
Posted by Daniel Goh | January 19, 2013, 4:23 amIt is worrying that the doctors sitting in the DC turned a blind eye to SMC’s expert witness Goh Chee Leok’s conflict of interests, and instead, relied on his sole testimony to errantly convict Dr Low. Surely, this must signal that the DC was at least “partial” to prosecution (SMC). Even if one says that SMC in their roles as prosecutor, judge and jury are totally fair and above board, the above scenario already raises questions as to their suitability as judge.
Posted by farah | January 19, 2013, 4:29 amSince the top dogs within SMC and MOH are unwilling to seriously overhaul the current system, maybe this issue should be brought up to PM Lee. Where is our health minister amidst all this? The silence is deafening
Posted by Yeo hk | January 19, 2013, 2:29 pmDear Prof Satku,
Doctors are only fighting for the future of our profession. If you have children who aspire to be doctors, don’t you want to leave them with a medical system that they can feel secure in? A system with integrity and accountability, secure in the knowledge that they will always be treated with fairness and transparency. And at no time will they be selectively nor unfairly persecuted. It may take a lot of work to change the system now, perhaps there will be some resistance even, but if we just rest on our laurels and are short sighted enough not to look at the big picture, then we are doing a disservice not just to ourselves but to the generations of doctors after us. Not all our children will have the privilege of having influential parents, most of our children will be like us, run of the mill doctors who have to fight for a living, where a suspension or a fine could break our rice bowls.That’s why it is even more vital that we have a system that will give them a fair chance in an unfair world.
Posted by Joseph wong | January 20, 2013, 5:54 ami just want to know who make up the SMC review committee. For months, the names have not been revealed. Some transparency please!
Posted by Bernard boy | January 21, 2013, 8:37 amSMC says they are ‘not out to get doctors’. I find that hard to believe considering their lax selection of expert witnesses. Don’t forget that without legally trained experts, the disciplinary committee could also be biased either way— they could selectively persecute doctors they want to make an example of, or they could also be overtly lax in their treatment of their peers. I am sure if one of AMPL’s doctors find themselves in front of the DC, will Dr Goh Chee Leok be singing the same tune?
Posted by S. Leow | January 21, 2013, 9:33 amit isn’t as easy to have legal experts on a disciplinary committee. To a profession such as doctors, it is akin to opening their doors to outsiders. There will be much resistance to this move. The issue was raised years ago but then shelved.
Posted by Darren Goh | January 21, 2013, 1:23 pmAn independent judiciary will prevent personal vendettas from masquerading as bureaucratic action.
Posted by Mavis | January 21, 2013, 2:23 pmIsn’t Dr Goh Seng Heng who ran Aesthetic Medical Pte Ltd now running the PPP laser clinics which offers cheap lasers? I wonder if the expert witness Goh Chee Leok is also involved in PPP? Saw a huge rooftop signboard of PPP outside Holland village, didn’t know doctors could advertise like that. Obviously certain doctors can.
Posted by Julia Goh | January 28, 2013, 8:40 amI understand the points in your article but in all honesty, it is not solely the SMC’s fault. The SMC disciplinary committee tends to be guided by the complaints that MOH makes. What should be scrutinized is the complaints made by MOH regulators —- if they are frivolous and border on persecution? While MOH is a ministry, their conduct is still the result of individuals who sit as regulators in their roles. In the case of the aesthetic doctors, the complainant is Dr Harold Tan from MOH, maybe the original complaint should be scrutinized, and the questions that were asked should be directed at the regulators instead?
Posted by Tan GC | January 30, 2013, 3:52 am